Shipping policy

This policy applies to all orders within the USA. By placing an order with Thread Flair, you acknowledge and accept the terms and conditions outlined in this policy.

Transit & Handling Times:

Transit Time: 5 to 8 business days (Monday to Friday)
Handling Time: 1 to 2 business days (Monday to Friday)
Order Cut-Off Time: 4:00 PM (Eastern Standard Time - GMT-05:00)

Total Estimated Delivery Time:

Estimated delivery time varies depending on the delivery location, ranging from 5 to 8 business days.

Shipping Cost:

Free Shipping on all orders.

Change of Address:

Once your order is in transit, we are unable to change the delivery address. If you need to make changes before the order has shipped, please contact us at support@threadflair.com.

Order Tracking:

After your order has been dispatched, we will provide you with a tracking number so you can follow the progress of your package until it arrives at your doorstep.

Incorrect Address:

If the address you provided is incorrect and the parcel cannot be delivered, the package will be returned to us. In this case, you will be responsible for the full shipping cost for re-sending the order.

Cancellations:

If you wish to cancel your order, you can do so at any time before it has been dispatched. Once the order has been shipped, please refer to our Refund Policy for further assistance.

Damaged Parcels:

If your parcel arrives damaged, please refuse the delivery from the courier if possible and contact our customer service immediately. If the parcel is delivered when you're not present, please get in touch with us for further instructions.

Taxes:

Sales tax is included in the product price and shipping charges.

Business Information

Trade Name: ThreadFlair

Business Hours: 9:00 AM to 4:00 PM

Business Contact: +1 (407) 739-8915

Business Email: support@threadflair.com

Business Address: 5343 Rishley Run Way, Mount Dora FL 32757, United States